FAQ

Accounts

Can I use BIM VPN without an account?

Yes, for 60 minutes per day. An account is needed to buy a plan.

Do I have to give an email address?

No. You can register with a username only. That creates an anonymous account which cannot be recovered if you lose the username or password. See Email or username?.

How many devices can I use?

Free: 1. Bronze: 2. Gold: 3.

Do I stay signed in after a restart?

Yes. If you are signed out anyway, see Logged out after restart.

Payments

Which payment methods are accepted?

USDT on Ethereum (ERC-20), USDT on Tron (TRC-20), Monero (XMR), Bitcoin (BTC) and BIM token on Base. See Plans and prices.

Can I pay with BIM token?

Yes, BIM token on Base only, contract 0x555fff48549c1a25a723bd8e7ed10870d82e8379. The older BIM contract on Polygon is not accepted. See Pay with BIM token.

Can I pay by card?

The BIM VPN checkout accepts only cryptocurrency. You can buy crypto by card on an exchange first, then pay with it.

What happens if I renew before my plan ends?

The new period is added to the end of your current one. You do not lose days.

What is the most private way to pay?

Monero, with a username-only account. Read what Monero does not hide first.

My invoice expired. Did I lose my money?

If you did not send anything, nothing is lost: open checkout again for a new invoice. If you sent a payment, see Payment pending.

Exit nodes

What is an exit node?

A computer that shares part of its connection so traffic leaves the internet from its address. See What exit nodes are.

Can anyone use my exit node?

A new node is private and paused: nobody can use it until BIM activates it. Once active, a private node can only be used with keys under your account. You can choose to make it public.

What traffic can pass through my node?

Only encrypted web traffic to port 443. Email sending, file sharing, scanning and access to your home network are refused by the node itself.

How are rewards paid?

To the Ethereum (ERC-20) address you set in the Exit Node window, sent from the BIM treasury. The app never holds or sends funds.

Help

How do I contact support?

Through the BIM VPN Telegram channel t.me/bimvpn or the help page on bimvpn.xyz.